Frequently Asked Questions
What are McAfee services?
Can McAfee help a company of our size?
How can McAfee services help my company?
May I try these Managed Services?
How do I order the Managed Services?
Will I have to install CDs or configure my systems to start using Managed Services?
How long does installation of the Managed Services take?
What levels of technical support are offered?
Is onsite support available?
How long has McAfee been in business and what is the company's revenue?
What are McAfee services?
McAfee
Managed Services are managed services designed to ensure the security of your networks in the areas of anti-virus and firewall protection, VPN capabilities and vulnerability assessment.
McAfee
Managed Services include:
Can McAfee help a company of our size?
McAfee
designed and priced its Managed Services specifically to enable small and medium-sized businesses to more effectively manage their business processes and increase their operating margins. But our services scale for businesses of all sizes. Using managed application services benefits everyone because companies won't have to buy or maintain costly software and hardware - which will enable your IT organization to focus on other issues. Whether your company has two computers, 200 or 200,000, McAfeeis ready to protect and serve every one of them. How can McAfee's services help my company?
McAfee can help your company:
1. Save time - Since McAfee's application services are delivered via the Internet, your company can reap the benefits of powerful security applications in minutes rather than in the months it would take for the applications to deploy internally.
2. Reduce costs - McAfee's Web-based application services eliminate the burden and cost of managing complex security software.
3. Protect their networks - Built around the leading names in security - McAfee , PGP and Sniffer - McAfee's services ensure continuous, uninterrupted protection against the growing number of threats to a company's e-business infrastructure.
4. Focus on their core business - By outsourcing your security requirements to McAfee, your company can free themselves to focus their limited internal resources on other issues. Leave the security to McAfee
May I try these Managed Services?
McAfee offers users FREE trials of our Managed VirusScan plus AntiSpyware . Sign up today for a trial of Managed VirusScan plus AntiSpyware service and you'll be entitled to use the fully functional version of our online anti-virus service for 15 days and up to 5 users free of charge. The CyberCop ASaP Trial Scan will test and report back on your computer vulnerabilities.
McAfee services are available for an up-front sign-up fee and a monthly per-desktop software subscription. Depending on the number of desktops and support plan chosen, an Managed Services subscription can cost as little as $2.50 per month. How do I order the Managed Services?
Most of McAfee services may be securely ordered online within minutes - simply subscribe at betavscan.mcafeeasap.com . You may also place an order by phone (1-877-796-9246) or by fax (408-346-3030). Orders may be placed using either a credit card or a purchase order number. Will I have to install CDs or configure my systems to start using Managed Services?
No. Once you've subscribed to Managed Services from our secured Web site, a process that takes just minutes, experts from McAfee will begin to optimize your Managed Services for your business needs. We download the Managed Services service directly from McAfeeto your network. There are no boxes to ship, no CDs to install or complicated configurations to perform. You don't have to buy, install or maintain software and hardware. How long does installation of the Managed Services take?
In general, only minutes. With McAfee services, you can be up and running quickly, with no drain on your IT infrastructure, freeing your IT organization to focus on mission-critical projects. What levels of technical support are offered?
McAfee offers three levels of support service: KnowledgeCenter, Connect and Priority. Our KnowledgeCenter Support Service provides unlimited e-mail support (by designated contacts within your company) from McAfee's Technical Support team. The Connect and Priority Support Services, available at an additional charge, provide faster response times for companies who need it. Is onsite support available?
Yes. Should you need additional onsite assistance for any of our Managed Services, our Managed Services team offers a wide range of flexible, hands-on support services. McAfee's team of experienced security consultants can assist you with a customized level of support to ensure that you're getting the best security solution available. Contact us and let us know how we can help. How long has McAfee been in business and what is the company's revenue?
Founded in January 2000, McAfee is a Network Associates company. Network Associates is the world's largest provider of anti-virus and security software for consumers and corporations. As the world's eighth-largest software company, Network Associates' 1998 revenue was $990 million.
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